Refund Policy
At Lucas Store, customer satisfaction is our priority.
Returns
Returns are accepted within 7 days of delivery.
Products must be unused, undamaged, and in their original packaging.
Non-Returnable Items
Used products
Damaged products caused by misuse
Products without original packaging
Refunds
After receiving and inspecting the returned product, approved refunds will be processed to the original payment method within 5–7 business days.
Damaged or Incorrect Products
If you receive a damaged or incorrect product, contact us within 48 hours of delivery with photos or videos.
Return Shipping
If the product is defective or incorrect, Lucas Store will cover the return shipping cost.
If the return is due to a change of mind, the customer is responsible for the return shipping charges.
Contact for Returns
Email: lucasstore811@gmail.com
Phone: +91 9400155117