Shipping & Delivery Policy
Last Updated: July 2026
Thank you for shopping with Lucas Store. We strive to deliver your order safely and on time.
Order Processing
Orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times:
Metro Cities: 3–5 business days
Other Cities & Towns: 5–7 business days
Remote Areas: 7–10 business days
Please note that delivery times are estimates and may vary depending on your location and courier availability.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment.
Any free shipping offers will be clearly mentioned on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor your shipment.
Delivery Delays
Occasionally, deliveries may be delayed due to:
Bad weather
Public holidays
Natural disasters
Courier service delays
Incorrect or incomplete shipping addresses
We appreciate your patience in such situations.
Failed Deliveries
If a delivery fails because an incorrect address or phone number was provided, additional shipping charges may apply for re-delivery.
Damaged or Missing Items
If your order arrives damaged or with missing items, please contact us within 48 hours of delivery and provide clear photos or videos so we can assist you promptly.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Lucas Store
Email: lucasstore811@gmail.com
Phone: +91 9400155117
Thank you for choosing Lucas Store! We appreciate your trust and look forward to serving you.